Shipping policy
Shipping & Delivery Policy
The Dwelling Haven
Last Updated: January 2026
Overview
Thank you for shopping with The Dwelling Haven.
The Dwelling Haven is a digital-only online store. All products are delivered electronically. We do not sell or ship physical products.
Digital Product Delivery
All products available on this website are digital downloads, including:
- Worship music (MP3 files)
- Prayer audio recordings
- Devotionals (PDF files)
- Journals and faith-based resources
✔ No physical items will be shipped
✔ No shipping fees apply
After a successful purchase, customers receive access to their digital files.
Delivery Time frame
- Digital products are typically delivered immediately after purchase
- In most cases, delivery occurs within a few minutes
- In some cases, delivery may take up to 24 hours depending on system processing or email provider delays
How Delivery Works
After completing your order:
- A download link may be provided on the order confirmation page
- A download link will also be sent to your email
- Files can be downloaded and saved to your device
Customers are responsible for downloading and storing their purchased files.
Delivery Issues
If you do not receive your digital product:
- Check your inbox, spam, junk, or promotions folders
- Allow a few minutes for processing
- Confirm that your email address was entered correctly at checkout
If you still need assistance, please contact us at:
We will assist you in accessing your purchase.
Order Confirmation
After placing an order, you will receive an order confirmation email.
Your digital download access may be included in the confirmation email or sent separately.
No Physical Shipping
Because all products are delivered digitally:
- No physical shipping is required
- No tracking numbers are provided
- No shipping carriers are used
- No expedited or international shipping options apply
Contact Information
If you have any questions about this policy or your order, please contact: